Important Travel information
The Health & Safety of our customers is of paramount importance and as a result of the CoVID-19 (Coronavirus) outbreak we are continually monitoring The Foreign and Commonwealth Office (FCO) travel advice and health information. The FCO advice also includes details on any specific measures being introduced by countries.
What is your company policy?
Like all travel companies, we are guided by the advice of the Foreign & Commonwealth Office (FCO) so if travel advice is updated we can work alongside our airline partners and suppliers on the ground to make sure we respond quickly and decisively to official travel advice. At time of your enquiry / booking you will be made aware of the current FCO advice, which we reccomend to all our customers to view directly on their website. https://www.gov.uk/government/organisations/foreign-commonwealth-office
Would I get a refund if I chose to cancel my holiday?
If you decide not to travel and choose to cancel your holiday before departure, and the FCO advice does not advise against travel at that time, we are not able to offer any refund for your holiday and our standard cancellation Terms & Conditions apply. Equally, if we make the decision to suspend your holiday and the cancellation occurred before we took that action, we will not offer a refund retrospectively.
Will my insurance cover me?
All insurance policies vary. We advise that you speak to your insurance provider.